Operational Responsibilities

1. Loaders

• Ensure the correct fruit is loaded into the assigned containers.
• Prevent damage to pallets during loading.
• Check that each consignment has a temperature tag and is loaded at the correct door.
• Ensure CTO documents are signed for loaded consignments.
• Move pallets between cold rooms, intake areas and dispatch bays when containers are unavailable.
• Retrieve fixed pallets from the hospital area and return them to the correct cold room.

2. Drivers

• Transport pallets from cold rooms to loading bays promptly.
• Place pallets in the correct dispatch bays without causing damage.
• Move intake pallets to the correct cold rooms when space becomes available.
• Return fixed pallets from the hospital area to the correct cold room.

3. Fridge Operators

• Manage operator rotations and ensure staff understand pallet details.
• Check that pallets are packed and stored correctly.
• Monitor scanners for new orders and scan pallets into the correct racks.
• Ensure cold rooms are swept at scheduled times.
• Retrieve fixed pallets from the hospital area and return them to the correct cold room.

4. Scanners

• Scan orders into the correct dispatch bays.
• Check CTO documents and confirm that consignments are loaded correctly.
• Complete a container report for every container.
• Ensure each consignment has the correct temperature tag and stickers.
• Confirm that the correct fruit is loaded into each container.
• Submit CTO documents and container reports to the office before departure.
• Take photos of damaged containers and sticker orders when required.

5. Dispatch Clerk and Administration

• Print requested reports, including pallet locations per cold room and missing pallet reports.
• Inform the Section Manager of specification changes and customer sticker requirements.
• Liaise with forwarding agents regarding transport arrangements.
• Inform the Section Manager when photos are required.

6. General Operational Duties

• Check customer orders daily and ensure they are loaded promptly.
• Allocate specifications and orders to the correct dispatch bays.
• Arrange containers with transporters and follow up on delivery times.
• Allocate duties to staff and ensure responsibilities are understood.
• Ensure orders are prepared at the correct temperature for dispatch.
• Check that dispatch bays are regularly filled and scanned.
• Monitor daily staff performance, including pallets scanned and ST/TR pallet movements.
• Ensure pallets are correctly positioned in bays and transported by fridge operators.
• Ensure containers are loaded promptly upon arrival.
• Direct intake staff to send pallets to the designated cold rooms.
• Ensure cold rooms and surrounding areas are cleaned daily.
• Investigate and report fallen pallets, accidents and damage to equipment or infrastructure.
• Arrange suitable cold room space when storage areas are full.
• Report damaged containers to the container depot and coordinate repairs.
• Inspect cold rooms daily and ensure damaged pallets are repaired.
• Verify that all orders are correctly labelled.
• Ensure shipment photos are taken when required.
• Check that cold rooms are maintained at the correct temperatures for each product.
• Conduct daily operational meetings to discuss requirements.
• Liaise with the dispatch office regarding specifications, transporters, stacking times and inspections.
• Allocate lockers to staff.

7. Apples and Pears

• Monitor cold room and fruit temperatures to ensure they meet the required standards.
• Once the temperature reaches 0°C to -1°C, move pallets from the sterilisation room to the designated holding room.

8. PPECB Re-Inspections

• Check all documentation before inspections.
• Ensure pallets are retrieved from cold storage and positioned correctly.
• Prepare and display fruit boxes as requested for inspection.
• Ensure sufficient staff are available at the scheduled inspection times.
• After inspection, ensure boxes are returned to the correct pallets.
• Return pallets to their designated cold rooms.
• Double-check that all inspection procedures are completed correctly.
• Update the system to reflect the correct locations of sterilisation shipments.

9. Staff Management

• Monitor staff attendance and report absenteeism to HR.
• Address disciplinary matters when necessary.
• Distribute timesheets and payslips to staff.
• Prepare weekly overtime and cleaning schedules.
• Manage lunch rosters to ensure staff take breaks at the correct times.
• Ensure Bay West staff park forklifts in designated areas.
• Understand staff contracts and the company code of conduct.
• Ensure staff comply with their contracts and the code of conduct in their daily duties.

• Minimum of 5 years experience working in a fruit cold storage facility