General Duties and Responsibilities

Revenue and Banking

• Process and reconcile bank transactions.
• Check daily revenue reports and update financial records.
• Monitor daily cash-ups and investigate differences or outstanding queries.
• Process sales journals and perform the necessary checks.

Petty Cash and Cash Handling

• Issue and record petty cash payments.
• Count and reconcile petty cash weekly and ensure enough change is available.
• Arrange secure cash collections.

Debtors Management

• Process debtor transactions, statements, and reconciliations.
• Manage Hotelbeds billing and payments.
• Process monthly invoices and virtual card payments for bookings.

Creditors Management

• Process supplier invoices and reconcile supplier statements.
• Prepare approved weekly and monthly supplier payments.

Account Reconciliations

• Reconcile accounts for card payments, EFTs, cash, vouchers, guest charges, and other transactions.
• Perform regular cash float counts and investigate discrepancies.

Month-End Duties

• Process journals for promotions, stock adjustments, prepayments, and accruals.
• Complete month-end account reconciliations.
• Keep accurate records for month-end reporting and audits.

Guest Refunds and Operational Support

• Process authorised guest refunds.
• Work with other departments to resolve finance-related queries.

General Administration

• Maintain accurate financial records and filing systems.
• Assist the Bookkeeper and Finance Manager with administrative tasks and financial projects.

Customer Responsibilities

• Communicate professionally when dealing with financial queries.
• Process guest transactions accurately and resolve billing issues.

People Responsibilities

• Work closely with the finance and operations teams.
• Maintain good working relationships with suppliers, colleagues, and service providers.

Quality Control

• Ensure all financial transactions are accurate and processed on time.
• Identify and correct errors or discrepancies.
• Maintain accurate records in line with audit requirements.

Financial Responsibilities

• Assist with preparing monthly financial reports.
• Follow financial controls and audit procedures.
• Submit reconciliations, payments, and journals on time.

Facilities

Legal and Compliance Responsibilities

• Follow company financial procedures and controls.
• Maintain accurate VAT records and supporting audit documentation.

Additional Duties

• Assist with audits by providing the required financial records.
• Suggest ways to improve financial processes.
• Perform other reasonable duties assigned by the Bookkeeper or Finance Manager.

Core Competencies

• Strong numerical and reconciliation skills.
• Excellent attention to detail and accuracy.
• Good organisational and record-keeping skills.
• Good communication skills in English and Afrikaans.
• Reliable, punctual, and able to meet deadlines.
• Professional, friendly, and able to work well with others.

Qualifications and Skills

• A certificate or diploma in Bookkeeping is preferred.
• Good understanding of basic accounting principles.
• Ability to perform bookkeeping up to trial balance.

• At least 3 years' experience in a similar finance support role.

• Proficiency in Microsoft Office, especially Excel.
• Experience using Sage or similar accounting software.

Additional Requirements

• Able to work under pressure and meet month-end deadlines.
• Willing to work flexible hours during month-end or audits.
• Able to handle confidential financial and payroll information.
• Willing to learn new systems and improve processes.
• Positive attitude and ability to work with different departments.