Technical Support (German) (CPT - Onsite) - Datafin IT Recruitment

Cape Town, Western Cape 1 month ago Permanent Salary - Market Related

Technical Support (German) (CPT - Onsite)

Datafin IT Recruitment
Cape Town, Western Cape
Date Created : 1 month ago
Job Type : Permanent
Salary : Market Related

ENVIRONMENT:
A Germany-based company focused on innovation-driven growth is seeking a skilled and enthusiastic Technical Support Specialist fluent in German to join their Cape Town based team. A qualification in IT or a related technical discipline is preferred, along with 2-3 years of experience in a support role, ideally with a technical focus.
 
REQUIREMENTS:
  • Qualification in the IT field or related technical discipline preferred
  • 2-3 years of experience in support field, preferably somewhat technically oriented
  • Basic knowledge of SQL
  • A basic understanding of HTML, CSS & Javascript
  • Familiarity with ticketing systems
  • Basic knowledge of popular shop systems such as Magento, Shopware, Shopify etc is advantageous
  • Basic understanding of APIs
  • Fluent in German or Spanish
 
ATTRIBUTES:
  • Good problem-solving skills
  • Customer focused attitude
  • Technical mindset
  • Ability to comply with tight deadlines, understand flows and provide creative solutions
  • Good communication skills, both in oral and written English and either Spanish or German.
  • Ability to work independently and proactively 
  • Ability to adapt to a changing environment. 

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.


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