Senior Sales Manager

Direct Sales activities:

• Planning, executing and documenting regular customer visits – including updating CRM and distributing meeting announcements and visit reports within the HPM network
• Collaborate and cooperate with global Sales teams in order to support relevant HPM activities
• Generate quotations for new and existing customers in SAP
• Negotiate, review and control customer and product pricing to ensure optimal profitability levels for the company in a competitive environment
• Compile and submit monthly forecasts and annual budgets for allocated business line
• Maintain high levels of customer satisfaction by regularly testing customer satisfaction levels, resolving customer complaints timeously and taking pro-active steps to ensure customer requirements are met
• Be the designated key user for the TRD stream in SAP
• Manage the implementation of new products and/or customer-specific product specifications

Managerial:

• Support and achieve defined strategic and operational objectives of the company
• Set and achieve commercial and departmental targets annually
• Manage the training and development needs of the employees within your department
• Maintain a high performance culture within your department by completing annual performance appraisals and conducting quarterly performance dialogues with your direct reports
• Manage absenteeism and planned leave within your department to maintain high levels of productivity, enable good work-life balance for your staff members and prevent accumulation of leave balances in excess of 15 days
• Work with HR to address and resolve any disciplinary or labour-relations matters relevant to your department
• Ensure compliance with all relevant company and HPM policies within your department

General:

• As a member of the Steering Team, prepare and present monthly feedback on defined KPIs and other relevant topics
• Ensure alignment among relevant internal and external stakeholders in order to achieve relevant strategic and operational objectives
• Compile reports and presentations as required by Management for monthly meetings, board meetings, business review meetings, etc.
• Negotiate, maintain and sign commercial contracts within the specified Authorisation profile
• Continuously pursue cost saving and improvement opportunities within the scope of daily function and relevant field of expertise
• Support Business development activities

• BSc / BChem Eng or Business Management or similar (NQF Level 7)
• 5 years’ experience as Sales Manager
• Technical sales experience within a manufacturing environment
• Proficiency in Microsoft Office applications, including Excel and Power point
• Ability to analyse data, compile and present information across all levels