CRM Campaign Analyst

Do you have 3+ years’ experience as a CRM Campaign Analyst?

Are you a dynamic, motivated professional eager to grow your career in data-driven customer communications? Join a boutique agency specializing in creating targeted, cross-channel digital strategies for a global client base.

This exciting opportunity offers a diverse role where you’ll be involved in all stages of customer journey development, from data analysis to campaign implementation and results measurement. You’ll work with cutting-edge technology and a highly experienced team in an industry that spans continents and markets.

If you’re looking for a role that provides variety, challenges, and opportunities to learn the business from the ground up—this is the perfect fit. One day, you’ll identify target customer groups and relevant products; the next, you’ll set up campaigns or analyse performance.

This is a hybrid role based in Gauteng, with an expectation of 3–4 days per week at the client’s offices.

 

Type:     Permanent

Salary: R45 000 – R50 000 pm

Area:     Hybrid in Johannesburg (3 – 4 Days in office)

 

Key Responsibilities

• Develop, implement, and measure customer communication strategies across multiple channels.
• Conduct customer targeting, selections, and campaign setup and measurement.
• Collaborate with cross-functional teams and present insights directly to clients.
• Analyse complex datasets using Python, R, SQL, and Excel to generate actionable insights.
• Visualize data with tools like PowerBI, Tableau, or Excel for stakeholder understanding.
• Apply data mining, cleansing, and machine learning techniques to large datasets.
• Work with customer communication platforms such as Braze, mParticle, or Amplitude.

 

Requirements

• Experience: 3+ years of relevant work experience.
• Education: Degree in Science, Mathematics, Engineering, Data Science, or related fields. Postgraduate qualifications are a bonus.
• Skills & Attributes:
  • CRM analytics expertise, including campaign setup and evaluation.
  • Strong client-facing abilities with confidence in presenting findings.
  • Collaborative team player with innovative, solution-driven thinking.
  • High attention to detail and accuracy in data handling.
  • Adaptability to rapidly changing environments and operational tasks.

 

Join this forward-thinking agency and contribute to creating impactful customer journeys using your analytical and technical expertise. Ready to take the leap? Apply now!

 

---