Receptionist

Key Responsibilities:

• Enforce company rules, regulations, and health & safety practices.
• Maintain workflow and manage Plant visitors, including reception duties and intercom operation.
• Handle incoming/outgoing calls, faxes, and messages accurately and efficiently.
• File, laminate, and manage documents as needed.
• Manage mail, parcels, and publicity materials, ensuring distribution to employees.
• Record, analyze, and archive employee attendance data.
• Maintain and distribute internal contact lists, staff business cards, and email signatures.
• Provide attentive service to visiting personnel, including arranging refreshments.
• Oversee staff refreshments, locker labels, and PPE issuance.
• Support administrative needs across departments, including Health & Safety.
• Perform general office tasks and ad hoc administrative functions.

Requirements:

• Grade 12 or equivalent qualification.
• Proficiency in MS Word, Excel, PowerPoint, and Outlook.
• Strong verbal and written communication skills.
• Experience in a similar role.
• Valid driver’s license.

Key Performance Areas (KPAs):

• Attendance management.
• Reception and visitor accommodation.
• Administrative and filing tasks.
• Stock control for refreshments and PPE.

Personal Attributes:

• Team player with excellent communication skills.
• Detail-oriented, organized, and proactive.
• Flexible, reliable, and effective under pressure.
• Timely and accurate in task execution.