Sales Representative (Serving Clients in Food and Beverage)

KPI Area 1 – Sales Development
Grow sales by acquiring new customers and expanding existing relationships. Conduct market research, create sales plans, and manage proposals. Stay competitive and build networks at industry events.

KPI Area 2 – Customer Service & Relationship Management
Meet sales targets, maintain strong client relationships, and ensure customer satisfaction. Handle complaints, assist customer service teams, and optimize travel and client safety.

KPI Area 3 – Product & Technical Duties
Stay updated on product knowledge, recommend products, and oversee technical services. Conduct training and assist with product development and trials.

KPI Area 4 – Communication & Reporting
Maintain professional communication with clients and report on sales, usage, and new prospects.

KPI Area 5 – People Management
Promote company culture, ensure compliance with policies, and manage employee performance, recruitment, and development.

Experience & Qualifications
5-7 years in sales/management, especially in chemical/hygiene and food & beverage sectors. Relevant qualification preferred.

Skills
Proficient in MS Office, sales, customer relationship management, and team leadership.

Competencies
Customer-focused, target-driven, strong in time management, problem-solving, and attention to detail.