Business Representative - Staff Solutions
Elandsfontein, Gauteng 1 day ago Permanent Salary - Market Related
Business Representative
Staff Solutions
Elandsfontein, Gauteng
Date Created : 1 day ago
Job Type : Permanent
Salary : Market Related
Sales and Business Administration:
- Canvass and open new customer accounts, ensuring they are viable for future business.
- Monitor monthly sales per customer using the Sales Management process.
- Extract sales data from SAP daily to assess actual units versus target units, and take corrective actions when necessary.
- Provide monthly updates to the Regional Manager on all activities related to the customer base.
- Suggest and implement marketing and promotional ideas, aligning customer strategies with company objectives.
- Collaborate with the Warehouse team and Value Logistics for route planning and customer support.
- Organize and host trade events and entertainment to promote products and strengthen customer relationships.
- Initiate and monitor promotional activities to expand the existing customer base and market share.
- Assist with the credit application process and collaborate with the debtor’s team to ensure timely collection of outstanding payments.
- Ensure that all outstanding debtors are collected within 45 days.
- Address customer queries in collaboration with the debtor’s team and ensure a proactive approach to risk management.
- Maintain company assets, including vehicles and equipment, in line with company policies and procedures.
- Work closely with the Warehouse team to ensure optimal stock availability and resolve any stock-related queries.
- Assist with the consignment stock process when required.
- Track customer buying patterns to forecast monthly stock needs.
- Ensure stock rotations are handled properly and timely replenishments are made.
- Help customers manage their stock levels and mix to meet their needs.
- Operate in compliance with internal controls and procedures to ensure operational integrity.
- Report any risks or concerns to the management team within your operational area.
- Promote adherence to all relevant regulations and procedures, ensuring waste reduction and prevention of irregular expenditure.
- Maintain strong relationships with customers to provide high-quality service.
- Resolve issues efficiently, demonstrating integrity and upholding the company’s core values.
- Participate in daily and weekly discussions with the CIC and other relevant stakeholders to ensure timely resolution of customer queries.
- Provide regular presentations and training to customers on product updates, pricing, and technical changes.
- Keep customer databases up to date by adding new information or updating existing details as needed.
- Support the customer liaison department in maintaining the customer base by ensuring accurate information.
- Support the efficient use of financial and other resources.
- Ensure correct pricing structures are in place at all times.
- Monitor gross profit on a daily basis and implement necessary actions if needed.
- Reduce operational costs by optimizing company resources (e.g., cell phones, vehicles) and minimizing unnecessary expenses.
- Report any budget deviations to the Regional Manager and work to minimize waste and excessive expenditure.
- Minimum: Diploma / Certificate or equivalent (NQF 5)
- Minimum: Up to 3 years as a Business Representative or in a similar role within the Manufacturing environment
- Basic computer literacy (MS Office, SAP, ERP systems, and job-specific software)
- Proactive, action-oriented with excellent problem-solving and analytical skills
- Strong organizational and planning skills with flexibility to adapt to changing priorities
- Customer-focused with exceptional communication skills, both verbal and written
- Resilient with the ability to manage challenges effectively and build long-term relationships
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