Medical Aid Broker Sales Consultant JB5017

Medical Aid Broker Sales Consultant JB5017
Cape Town Western Cape
R18 000 - R23 000 CTC per month
Permanent

Our client a prominent provider of innovative and flexible solutions centered around health wellness and financial security is seeking medical aid broker sales consultant to join their team

The Sales Consultant will act as a reliable point of contact for clients providing assistance and support with their medical aid and health-related products They will offer expert advice and guidance on securing alternative medical aid coverage navigating the option change period and conducting interim upgrade investigations

Minimum Requirements
Matric
CMS accreditation advantageous
Minimum 2 years experience in medical aid industry essential
Experience in a call center or client service environment
RE5 and or Wealth Management qualification NQF level 5 advantageous
Good negotiation skills and effective in dealing with customers and
Proficiency in Excel and CRM programs

Duties and Responsibilities
Provide exceptional service delivery and maintain consistent communication with clients via telephone and email
Collaborate with medical aid providers to oversee and resolve clients application processes and option change requests
Coordinate effectively to ensure the timely processing of new sales
Qualify and manage leads by engaging with clients and assessing their individual needs
Prepare comparative medical aid quotations based on thorough Needs Analysis assessments
Offer tailored recommendations and guidance to clients on the most suitable options for their needs
Conduct investigations into Late Joiner Penalties to ensure accurate client information
Provide ongoing support in managing clients health portfolios ensuring comprehensive coverage from a holistic health perspective
Identify clients needs for additional products to generate referrals and cross-selling opportunities
Advise and guide clients both existing and new on potential option changes to optimize their coverage
Ensure the timely execution of all required processes for efficient lead handling
Maintain adherence to all compliance standards and FAIS requirements
Conduct follow-up calls with clients as needed to address concerns and provide additional assistance
Assist with any other duties related to client health portfolio management and service delivery

Please do not apply using Scanned CVs no supporting documentation is required at this point this will be requested later

IMPORTANT We specialize in specific niche fields Regret that we are unable to provide assistance for any fields outside of this scope Fields can be viewed on our website

Kontak Recruitment Disclaimer
Equal opportunity All backgrounds are welcomed with no bias All are considered based on requirements
Job specifics Requirements mirror advertisement duties may adjust for client needs
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No direct link Advert is not tied to Kontak Recruitment We assist in the employment process ONLY
Applicant Responsibility Upon applying confirmation of receipt for a specific advert is given If no confirmation is received you must verify with Kontak Recruitment

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