Restaurant General Manager JB5021

Restaurant General Manager JB5021
Somerset West Western Cape
R20 000 to R25 000 a month CTC
3 month Probation Period
Permanent

Join a renowned company in the specialty coffee and hospitality industry celebrated for its exceptional coffee delicious meals and outstanding customer service They are looking for a General Manager with extensive GAAP knowledge who can efficiently manage kitchen operations oversee stock and quickly learn their diverse menu to join their Team This role requires strong leadership operational expertise and a passion for maintaining high standards in a fastpaced customerfocused environment

Minimum Requirements
Minimum of 2 years experience as a General Manager in a restaurant environment
Extensive knowledge and experience using the GAAP system including advanced reporting and backoffice functionality
Proven experience in stock management including stocktaking movement and monitoring item usage and pricing
Indepth coffee knowledge with Level 3 barista skills including milk foaming shot pulling and slip management
Strong understanding of restaurant operations including kitchen management menu preparation and recipe execution
Experience in ordering procedures for kitchen bar and daily operational needs eg bread cakes and fresh produce
Excellent leadership and team management skills including staff scheduling crosstraining and maintaining efficiency during shifts
Proficient in customer service handling complaints and building loyalty with regular patrons
Ability to ensure smooth daytoday operations address unforeseen challenges and maintain high standards of service
Strong communication skills to maintain professional relationships with suppliers and team members
Knowledge of rostering and managing wage bills relative to turnover
Demonstrated ability to multitask problemsolve and prioritize effectively in a fastpaced environment

Duties and Responsibilities
Full menu knowledge including all main menu items tapas limited menu items coffees teas cocktails wines smoothies milkshakes and other beverages
Full coffee knowledge with Level 3 barista and bar training in all areas including milk foaming shot pulling and slip management
Detailed knowledge of the companys roots and all aspects of its involvement and work in the coffee industry including the sourcing of beans food products and alcoholic beverages
Comprehensive understanding of kitchen operations including the preparation of all recipes prep items and menu items
Capability to prepare all recipes prep and menu items with the assistance of a recipe book
Advanced ordering procedures including daily bread orders cake orders fruit and vegetable orders bar orders and kitchen orders
Strong knowledge of stock movement and item usage with special attention to price increases and quality inconsistencies
Ability to maintain a good working relationship with suppliers
Advanced GAAP knowledge including capturing invoices pulling management overview reports conducting daily stocktakes and performing daily cashup procedures
Ensuring the smooth running of the restaurant and addressing operational issues efficiently
Supervising staff on shift ensuring duties are completed efficiently and correctly while maintaining high customer satisfaction
Performing or delegating duties of any staff member in case of shortstaffing or unforeseen circumstances
Crosstraining staff to ensure flexibility in addressing operational needs
Complete knowledge of rostering and monitoring wage bills versus turnover
Engaging in customer interaction at all levels including handling complaints monitoring regulars and building customer loyalty
Portraying a sense of authority and leadership at all times

Please do not apply using Scanned CVs no supporting documentation is required at this point this will be requested later

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