Accounts Receivable (French speaking - Onsite)

DUTIES:

• Invoicing & Billing: Accurately prepare and issue invoices for French-speaking clients, ensuring they are aligned with subscription agreements, company policies, and local regulations.
• Payment Collection: Proactively follow up on outstanding invoices and overdue accounts, using email, phone calls, and written correspondence in French to ensure timely payment.
• Customer Service & Dispute Resolution: Handle customer billing queries, payment discrepancies, and disputes in a professional and timely manner, ensuring issues are resolved quickly and customer satisfaction is maintained.
• Account Reconciliation: Regularly reconcile accounts to ensure all transactions are accurately recorded and up-to-date, resolving any discrepancies promptly.
• Subscription Management: Oversee the billing and payment processes related to subscription-based services, including renewals, cancellations, upgrades, and downgrades.
• Reporting & Documentation: Prepare regular reports on the status of receivables, aging accounts, and payment collection progress, and provide insights to management on potential risks.
• Cross-Functional Collaboration: Work closely with sales, customer service, and finance teams to resolve customer issues and ensure seamless billing processes.
• Process Improvement: Identify areas for process improvement to enhance efficiency, reduce delays, and improve client satisfaction.
• Compliance & Accuracy: Ensure all activities comply with company policies, accounting standards, and applicable local regulations.

REQUIREMENTS:

• Language Proficiency: Native or home language proficiency in French (both written and spoken) is essential. Fluency in English is also required. Additional languages are a plus.
• Experience: At least 5 years of experience in accounts receivable, credit control, or a similar finance role, with a strong preference for candidates with experience in subscription-based businesses (e.g., SaaS, subscription services).
• Education: A degree in Accounting, Finance, Business Administration, or a related field is preferred.
• Technical Skills: Proficiency in accounting software (e.g., SAP, Oracle, Microsoft Dynamics, etc.) and Microsoft Office Suite (especially Excel).

ATTRIBUTES:

• Attention to Detail: Strong attention to detail and accuracy when processing payments, reconciling accounts, and handling vendor data.
• Communication Skills: Excellent written and verbal communication skills in German and English, with the ability to professionally interact with vendors and colleagues.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to resolve discrepancies and issues independently.
• Time Management: Ability to prioritize tasks, manage deadlines, and handle a high volume of transactions in a fast-paced environment.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

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