Technical Sales Consultant (JHB) Onsite

DUTIES:

Pre-Sales Support

• Collaborate with sales teams to understand customer requirements and develop technical solutions.
• Conduct detailed technical presentations, demonstrations, and workshops showcasing document management systems.
• Prepare proof-of-concept (POC) setups to validate proposed solutions.

Solution Design

• Analyse customer workflows, systems, and business challenges to architect suitable document management solutions.
• Create solution proposals, system architectures, and technical specifications that align with client needs.
• Work closely with internal teams to ensure proposed solutions are feasible and align with company offerings.

Technical Expertise

• Stay updated with the latest developments in document management technologies, including imaging, workflows, compliance, and data storage.
• Serve as the technical point of contact for client inquiries during the pre-sales phase.
• Provide input on product development and enhancements based on market trends and customer feedback.

Client Engagement

• Build and maintain strong relationships with clients, acting as a trusted advisor and identifying new sales opportunities.
• Address technical concerns and objections to secure client confidence in proposed solutions.
• Assist in responding to RFPs/RFIs with comprehensive and accurate technical content.

Collaboration and Training

• Work cross-functionally with sales, marketing, and technical teams to align strategies and objectives.
• Train and mentor team members and customers on document management products and solutions.

REQUIREMENTS:

Key Skills & Qualifications

• Proven experience in document management, imaging solutions, or related fields.
• Strong technical background with expertise in high-volume image processing systems and workflows.
• Excellent client interaction and communication skills.
• Experience in solution architecture and developing technical documentation.
• Sales-oriented mindset with the ability to understand and align technical solutions with business objectives.
• Familiarity with compliance standards related to document management (e.g., GDPR, HIPAA, POPIA).
• Ability to present complex solutions in a simple, engaging manner to diverse audiences.
• Willingness to travel to client sites as needed.
• Experience in cloud solutions sales, especially involving migration from on-premises to the cloud

Preferred Qualifications

• Bachelor’s degree in Information Technology, Business, or a related field.
• Experience with enterprise document management platforms (e.g., SharePoint, Open-Text, On-Base, DocuWare, M-Files, Laserfiche).
• Certification in document management or imaging technologies is a plus.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

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