Lodge Manager and Guide Management Couple JB5047

Lodge Manager and Guide Management Couple JB5047
Mpumalanga
R20 000.00 a month Per Person
Benefits Accommodation Meals while on duty Laundry service and WiFi Access Provident Fund after 3 month probation
Work Schedule 6 weeks on 2 weeks off cycle
Permanent

A prestigious game lodge adjacent to the Kruger National Park is looking for an exceptional management couple ideally but strong single candidates will also be considered. This position requires individuals who are passionate about delivering outstanding guest experiences and possessing strong leadership abilities. The ideal candidates should have experience in 4 or 5 Star Lodges with relevant management expertise

This is a live-in position that offers accommodation meals while on duty and various other benefits. The successful candidates will be responsible for overseeing the overall lodge operations ensuring smooth coordination between departments maintaining high service standards and enhancing guest satisfaction

Minimum Requirements
Minimum of 3–5 years of management experience in a luxury lodge environment 4 or 5 stars
Matric certificate Grade 12
Relevant hospitality qualifications advantageous
First aid certification
Strong leadership and organizational skills with the ability to manage multiple departments
Exceptional interpersonal and communication skills focused on guest satisfaction
A proactive hands-on approach to problem-solving and team support
Financial management expertise including budgeting stock control and reporting
Knowledge of lodge reservation systems is advantageous
Previous guiding experience if applicable
Work Schedule 6 weeks on 2 weeks off cycle with occasional flexibility required for operational purposes

Duties and Responsibilities
Operational Management
Oversee and manage all lodge operations including guest relations housekeeping maintenance food and beverage and administration
Ensure seamless coordination between departments to deliver high-quality service
Team Leadership
Lead and manage a diverse team including chefs waiters barmen housekeepers maintenance staff and department heads
Conduct training performance evaluations and staff meetings to enhance efficiency and team morale
Guest Experience
Ensure an outstanding level of service to meet and exceed guest expectations
Handle guest feedback and special requests promptly and professionally
Financial and Administrative Oversight
Manage budgets control costs and ensure accurate financial reporting
Oversee procurement stock control and inventory management to minimize waste while maintaining quality
Health and Safety Compliance
Ensure the lodge operates within all legal and company health safety and hygiene standards
Address any operational issues promptly to maintain guest and staff safety
Sustainability and Conservation
Implement sustainable practices to minimize the lodge’s environmental impact
Support and participate in conservation initiatives educating staff and guests about environmental preservation

Please do not apply using Scanned CVs no supporting documentation is required at this point this will be requested later

Kontak Recruitment Disclaimer
Equal opportunity All backgrounds are welcomed with no bias. All are considered based on requirements
Job specifics Requirements mirror advertisement duties may adjust for client needs
Fair process Fair assessment only shortlisted candidates contacted due to volume
Privacy Data processed as per Privacy Policy. By applying you agree to data handling. We safeguard applicant info
Candidate verification Candidates selected by the client are verified. False info may disqualify or end employment via the client
Offer clarity Advert is not a binding offer. Written offers based on pre-employment conditions
No direct link Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY
Applicant Responsibility Upon applying confirmation of receipt for a specific advert is given. If no confirmation is received you must verify with Kontak Recruitment

---