SQL Support Specialist (Nightshift)

DUTIES:

• Ensure that automated and data distribution processes are executed in a timely manner and adhere to service level agreements for both internal and external business clients.
• Document all automated and data distribution processes, service level agreements and escalation procedures including incidents, errors, and workarounds in the register.
• Perform all relevant predefined support and maintenance requests.
• Escalate all relevant incidents and errors to applicable 2^nd and 3^rd Line Support.
• Conduct trend analysis on incidents and problems to identify problem areas.
• Proactively implement appropriate measures, tools, and systems to monitor availability of service components and data.
• Work closely with teams to ensure a continuous, stable, and efficient environment.
• Efficient and accurate execution of core job aspects.

REQUIREMENTS:

• Relevant Degree or Diploma.
• Minimum of 2 years commercial application monitoring and support experience; ideally in the Investment Management and Financial Services industry, or similar environment.
• SQL.
• T-SQL.

Desired –

• SSRS.
• Azure or similar cloud capability.
• ActiveBatch or similar automation tool.
• PowerShell or similar scripting language.
• C#.

ATTRIBUTES:

• Proactive.
• Flexible.
• Determined.
• Analytical.
• Problem solving.
• Perform well under pressure.
• Time Management.
• Multi-tasking abilities.
• Interpersonal skills.
• Attention to detail.
• Methodical.
• Quick learner.
• Communication skills.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

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