Junior Operations Manager JB5064

Junior Operations Manager JB5064  
Montana Pretoria  
R16 500 to R17 500 Negotiable Depending on experience  
Company Cell phone and Laptop  
Permanent  

A well-established company is known for delivering high-quality handcrafted frozen desserts. With a strong presence in South Africa they specialize in authentic gelato offering a diverse range of flavors made from the finest ingredients. Their commitment to excellence ensures that each product is crafted with precision blending innovation with tradition. Operating through retail outlets mobile sales and wholesale distribution channels the company prioritizes exceptional customer experiences. As they continue to expand into new regions they are seeking a Junior Operations Manager to oversee sales logistics and team management across multiple locations  

Minimum Requirements  
Must have a valid drivers license and own vehicle  
Bachelors degree in Business Administration Sales Operations Management or a related field  
Previous experience in food and beverage sales with preference for candidates who have worked in perishable goods or retail sales environments  
Food safety or handling certification advantageous  
Basic knowledge of food safety compliance and regulations  
Proficiency in Microsoft Excel for inventory and sales tracking  
Strong leadership communication and organizational skills  
Ability to multitask in a fast-paced retail and sales environment  
Adaptability to handle peak seasons and fluctuating demand  
Willingness to travel to various locations including KZN and Mpumalanga  

Duties and Responsibilities  
Sales and Operations Management  
Optimize the sales process to drive revenue growth  
Manage inventory and supply chain for perishable goods  
Oversee order fulfillment and logistics coordination  
Handle vendor and supplier relationships dairy flavorings packaging etc  
Forecast demand and plan stock levels accordingly  
Customer Relationship and Service Management  
Manage B2B and B2C client relationships  
Enhance customer service and ensure high satisfaction levels  
Handle complaints conduct feedback analysis and implement service improvements  
Develop and execute upselling and cross-selling strategies  
Analytical and Problem-Solving  
Analyze sales data and generate reports  
Study market trends including seasonality impacts on gelato sales  
Optimize pricing strategies and profit margins  
Track KPIs such as sales performance customer retention and inventory turnover  
Technical and Compliance  
Maintain proficiency in Microsoft Excel for inventory and sales tracking  
Ensure compliance with food safety regulations and cold chain logistics  
Leadership and Team Management  
Lead and manage sales and production teams  
Train and onboard new team members  
Motivate staff to achieve sales targets  
Delegate tasks and monitor staff performance  
Financial and Budgeting Responsibilities  
Manage operational costs and budgets  
Forecast sales and track revenue  
Implement cost-control strategies to minimize wastage of perishable goods  
Product and Industry Knowledge  
Ensure an in-depth understanding of gelato production and quality control  
Keep up to date with industry trends in the frozen dessert sector  
Organizational and Event Planning  
Effectively manage peak seasons and fluctuating demand  
Plan and execute promotional events pop-ups and tastings  

Please do not apply using Scanned CVs no supporting documentation is required at this point this will be requested later  

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