Telesales/Sales Admin – Frozen Food experience

My client in the frozen food industry is looking for the services of a Telesales person to join their team.

 

REPORTS TO:     Sales Team Leader

 

JOB PURPOSE:   To grow and maximise turnover with existing and new customers

 

DUTIES

• Call on customers or potential customers in order to grow sales and meet sales targets.
• Take and process orders in an accurate manner.
• Ensure all orders are processed and followed through to customer.
• Answer questions about the product or the company.
• Ask questions to understand customer requirements and close sales.
• Enter and update customers information on the database.
• Liaise with customers, production and dispatch to meet customer’s request as far as possible.
• Go to the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and note useful information.
• Attend weekly sales meetings to ensure communication regarding sales targets and sales focus areas.
• Liaise with the rest of the Sales team on problems encountered and devise solutions on areas of improvement.
• Do general task as directed by Sales Team leader
• Minimize wastage.
• Answer telephones offer to assist and take messages where necessary.
• Keep workstation neat and tidy.

REQUIREMENTS

• Matric (Grade 12)
• Excellent communication skills, written and verbal
• Computer skills
• Excellent customer service skills
• Time management skills
• Good and interpersonal skills
• Work well under pressure
• Be able to work well in a team

Area:  Olifantsfontein (Ekurhuleni Metropolitan)

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