Technical Process Engineer

DUTIES:

 Process Engineering & Optimization

• Analyse, design, and implement improvements to business processes to enhance efficiency, reduce costs, and improve service delivery.
• Conduct gap analyses and identify inefficiencies, providing practical and innovative solutions.
• Develop end-to-end process documentation using BPMN, Visio, ARIS, or other process mapping tools.
• Drive automation initiatives using process automation technologies.
• Develop and maintain process models, frameworks, and architectures aligned with business objectives.
• Leverage Lean Six Sigma principles to optimize workflows and eliminate process bottlenecks.

Solutioning & Innovation

• Collaborate with IT and data engineering teams to develop scalable, technology-driven process solutions.
• Investigate and present innovative ways to integrate automation, AI, and data analytics into business processes.
• Ensure business processes are aligned with best practices, governance standards, and compliance regulations.

Stakeholder Engagement & Collaboration

• Work closely with business units, data engineers, developers, and senior management to ensure successful implementation of process improvements.
• Facilitate stakeholder workshops, user-story mapping sessions, and process documentation reviews.
• Develop and present business cases for process enhancements, focusing on efficiency gains, cost savings, and improved customer experience.

REQUIREMENTS:

Education & Certification

• Bachelor’s Degree in Industrial Engineering, IT, Informatics, Business Process Management, or a related field.
• Lean Six Sigma Greenbelt (or Black Belt) certification is highly preferred.
• Additional certifications in TOGAF, Business Analysis.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

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