Director of Technology

CA Global Group
Eastern Africa
Date Created : 4 days ago
Job Type : Full-Time
Salary : Market Related

Develop and execute a comprehensive IT strategy that aligns with the educational institution’s mission, goals, and growth plans.
Lead the strategic IT roadmap across multiple areas and digital platforms, ensuring a cohesive integration of technology in academic and administrative operations.
Engage with leadership, academic, marketing, operations and corporate teams to identify technology-driven opportunities that improve efficiency, innovation, and student success.
Build and nurture strong relationships with stakeholders to ensure that technological solutions meet organizational needs and foster a culture of collaboration and innovation.

Oversee the design, implementation, and maintenance of secure and scalable IT infrastructure, including cloud services, enterprise applications, data centres, and on-premise systems.
Ensure that IT systems are resilient, perform optimally, and are always available to support the educational institutions mission-critical operations.
Establish and implement best practices for system architecture, ensuring security, data integrity, and seamless access across platforms.

Oversee the management and optimization of the ERP system to streamline processes and enhance operational efficiency across the educational institution.
Collaborate with business and academic units to implement IT solutions that support key functions such as academic programming, marketing, admissions, finance, people & culture, and student services.
Continuously monitor and optimise ERP solutions, ensuring they are aligned with the long-term strategic goals of the educational institution.

Lead the development, deployment, and integration of software applications that drive academic and business functions.
Direct the development of student information systems, finance applications, admissions tools, human resources systems, and learning management platforms.
Ensure seamless integration across all platforms and departments, fostering efficient cross-functional collaboration.
Collaborate with key stakeholders to define technical requirements, ensuring that all software solutions support organisational objectives.

Develop and implement a comprehensive cybersecurity strategy to protect sensitive data, including student records, intellectual property, and organisational information, from internal and external threats.
Safeguard systems from vulnerabilities by continuously monitoring and addressing potential cyber risks to ensure robust protection of all critical assets.
Lead initiatives to mitigate cyber risks through the adoption of cutting-edge security protocols and continuous vulnerability assessments.
Foster a culture of cybersecurity awareness across the organisation, ensuring that all employees and departments follow best practices.

Ensure full compliance with global data privacy regulations, including the creation and implementation of protocols for data protection, breach prevention, and response.
Conduct regular IT audits, risk assessments, and vulnerability testing to ensure that the Educational institutions infrastructure is secure and compliant with regulatory standards.
Develop and maintain IT frameworks, policies, and procedures, regularly reviewing their application to ensure alignment with organisational objectives.

Build and manage relationships with strategic technology vendors and service providers, ensuring high levels of service and cost-efficiency.
Lead contract negotiations, ensuring the educational institution receives maximum value and ROI from technology investments.
Establish KPIs to evaluate vendor performance and drive continuous improvement in service delivery.

Lead and mentor the Technology team, fostering a high-performing, collaborative, and innovative work environment.
Build a culture of accountability, empowering team members to take ownership of their projects and contribute to organisational success.
Drive initiatives to optimise team performance, ensuring the successful delivery of technology services and solutions at the highest standards of excellence.
Drive and enable a culture of excellence, ensuring that the team consistently delivers high-quality results.

A Master’s degree in Computer Science, Information Technology, Software Engineering, or related field
8+ years of experience in IT management, software development, or systems engineering, with at least 3+ years in a leadership role.
Proven experience in managing ERP systems and enterprise-level IT solutions.
Strong understanding of academic technologies, including LMS and student management systems, is highly desirable.
Demonstrated experience working with various ERP platforms (e.g., Salesforce) and cloud-based solutions.
Extensive knowledge of cybersecurity principles, best practices, and frameworks.

Deep knowledge of software development lifecycles (SDLC), enterprise architecture, and IT systems integration.
A strategic thinker with strong leadership and project management skills with the ability to lead remote teams.
Excellent communication skills, with the ability to translate technical language for non-technical stakeholders.
Strong organisational and multitasking abilities.

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