IT Business Process Analyst (CPT Hybrid)

REQUIREMENTS:

Qualifications –

• Relevant 3-year Information Technology or business-related qualification.

Experience/Skills –

• 3 - 5 Years Business/Process Analysis experience, preferably across multiple disciplines/domains.
• Working knowledge of relevant methodology and tools e.g. Process Modelling Tools, Project Management methodologies (Waterfall, Agile etc.).
• Proven experience in leading Solution Design workshops.
• Expert knowledge in delivering typical Business Analysis Artefacts.
• Experience of Agile methodologies and frameworks including Scrum and Kanban and of the Business Analyst role within Agile frameworks.
• Proven experience of stakeholder relationship management and influencing skills, demonstrating success in facilitating collaboration, influencing, communicating and negotiating at all levels.
• Expertise and extensive experience in process modelling, gap analysis and requirements engineering with the delivery of appropriate artefacts to progress development and achieve business objectives.

Advantageous –

• Faculty Training Institute Business Analysis qualification.
• General understanding of Retail Merchandising and / or Supply Chain & Logistics.
• Experience in ERP (Enterprise Resource Planning) implementation(s).

ATTRIBUTES:

• The ability to interact and work collaboratively within a team as well as the ability to run with a piece of work autonomously where required.
• Ability to research technology-related concepts, trends and best practices, and apply findings.
• Synthesises data from different sources to identify trends.
• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself.
• Demonstrates a results-oriented mindset in planning and implementing activities/projects.
• Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required.
• Listens attentively and checks understanding of the message being received.
• Prepares written reports and briefs and communicates ideas clearly.
• Speaks fluently in team meetings when presenting information.
• Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
• Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
• Adjusts to work effectively within new work structures, processes, requirements, or cultures.
• Anticipates change and continuously remains prepared for change.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

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