Alarm Technician - Staff Solutions

Gqeberha / Port Elizabeth, Eastern Cape 10 days ago Permanent Salary - Market Related

Alarm Technician

Staff Solutions
Gqeberha / Port Elizabeth, Eastern Cape
Date Created : 10 days ago
Job Type : Permanent
Salary : Market Related

Our Client in the security industry has a position available as a Alarm Technician. Based in Port Elizabeth
 
Key Responsibilities:
  • Complete all assigned service calls, installations, takeovers, and linkups within the allocated time frame set by the Alarms Administrators.
  • Communicate promptly with management if time constraints affect job completion, ensuring clients are informed and rescheduled accordingly.
  • Ensure that all work complies with SAIDSA Bylaws 25 & 1-6 and company standards.
  • Maintain professional communication with the Control Room and Alarms Administrator regarding job progress, movements, and any delays.
  • Address any client complaints, excessive false alarms, or control room communication issues due to poor workmanship in your own time.
  • Redo any incorrectly completed work at your own cost if using company time, including fuel reimbursement for unnecessary travel.
  • Adhere to company policies regarding uniform (clean and neat), grooming standards (clean-shaven), and code of conduct at all times.
  • Report any damaged/broken equipment or furniture at a client’s premises to the Alarms Administrator immediately.
  • Identify and report non-compliant equipment or incorrect placements on-site to ensure the client is informed and necessary corrective measures are taken.
  • Follow the standard practice of installing clockwise detectors in ceilings during all service calls and report if one is missing.
  • Ensure completion of assigned work and communicate any obstacles preventing completion to the Alarms Administrator immediately.
  • Comply with all work instructions, memos, and manuals related to the role, including reading, understanding, and signing the H2BAT (How to Be an Alarm Technician) manual.

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