Telesales (Frozen Foods)

My client is looking for a B2B Inbound Sales Representative (telesales) – to join our team.

 

KEY RESPONSIBILITIES

• Employ a relationship-based approach to boost sales and secure orders from both existing and potential customers.
• Showcase products to customers, guiding them in selecting the most suitable options tailored to their needs.
• Build and nurture business relationships within the assigned Representative Area to generate new business for Company products.
• Provide management with comprehensive oral and written reports on customer needs, challenges, interests, competitive activities, and potential opportunities for new products and services.
• Stay updated on product knowledge and sales techniques with new products, market conditions, advertising, and promotional trends by actively engaging with relevant literature and collaborating with the marketing department.
• Follow up with customers to ensure satisfaction and repeat business.
• Collaborate with the sales team for lead generation and conversion.

Requirements

QUALIFICATIONS & EXPERIENCE

• Matric certificate or equivalent qualification.
• Proven experience of at least 2 years in similar positions, with a preference for experience within the FMCG Retail industry.
• Fluent in English
• Valid Drivers License

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills – living out the company values and unique Company culture.
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Strong communication skills.
• Accuracy and attention to detail.

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