Warehouse Supervisor

Key Responsibilities

Warehousing Operations

• Oversee and manage weekly stock cycle counts and monthly stocktakes across departments.
• Ensure the application of FIFO and Line of Sight principles in the storage and issuing of stock.
• Investigate and resolve stock variances and exceptions.
• Continuously review and improve stock control procedures to enhance efficiency and minimize risk.
• Coordinate with planning teams to verify goods received and issued, including semi-finished components.
• Ensure accurate coding and placement of incoming stock, and proper handling of non-conforming and scrap products.
• Monitor and control damaged stock in work-in-progress areas and implement corrective actions.
• Ensure compliance with consignment stock procedures.
• Create and maintain work instructions and stay updated on developments in inventory control best practices.

Administration, Systems, and Reporting

• Maintain accurate and up-to-date inventory data in SAP and related systems.
• Process credit notes, return rotations, and relevant documentation, ensuring proper records are kept.
• Monitor and update various operational spreadsheets, including scrap and charges.
• Ensure timely ordering of stationary, protective gear, and other necessary resources.
• Complete and maintain all health and safety checklists and report incidents as needed.

Compliance

• Operate within company policies and controls to ensure integrity and accountability.
• Proactively identify and report risks within the area of responsibility.
• Ensure adherence to all relevant legal, financial, and health & safety regulations.
• Maintain thorough documentation and monitor expenditure to prevent waste or irregular spending.

Customer Service

• Foster positive working relationships with internal and external stakeholders.
• Represent the company in meetings and uphold professional standards.
• Address customer service issues promptly, ensuring minimal disruptions and high satisfaction.

Staff Supervision

• Ensure team members have up-to-date performance agreements and development plans.
• Conduct regular performance appraisals and provide feedback.
• Collaborate with HR to identify training needs and support ongoing staff development.
• Handle employee relations issues fairly and in line with HR policies.

Cost and Financial Control

Assist in preparing department budgets.

• Promote cost-effective use of resources and monitor operational expenses.
• Track and report on budget variances, proposing actions to control or reduce costs where necessary.

Candidate Profile

Minimum Requirements:

• Proven experience in a warehouse supervisory or team leader role.
• Sound knowledge of warehouse operations, inventory control, and safety regulations.
• Competency in systems such as SAP and Microsoft Excel.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent communication, problem-solving, and organizational abilities.

This is an excellent opportunity to join a forward-thinking team where operational efficiency and service excellence are key. The ideal candidate will be hands-on, process-driven, and committed to continuous improvement.