Debtors Clerk

Key Responsibilities:

• Manage a portfolio of debtors, including retail and COD accounts.
• Assist customers with queries and resolve account-related issues.
• Process authorised retail claims and credits in Sage 200.
• Match customer payments against remittance advice.
• Calculate and process discounts, rebates, and advertising journals.
• Perform regular debtors reconciliations.
• Place overdue accounts on hold according to company policy.
• Upload and download documents using retail portals.
• Liaise with retailers via phone and email to obtain remittance advice.
• Open new COD customer accounts as required.
• Maintain filing for the Senior Credit Controller, including bank records.
• Distribute invoices and statements (monthly and ad hoc).
• Follow up on overdue payments and support collection efforts.

Requirements:

• Experience in a similar debtors/accounts receivable position.
• Working knowledge of Sage 200 or comparable accounting software.
• Strong understanding of retail account processes, discounts, and rebates.
• Excellent administrative and communication skills.
• Ability to manage workload under pressure, especially at month-end.
• Prior experience working with clients in or related to the architectural or design industries will be an advantage.