QA Support Analyst (Stellenbosch)

DUTIES:

• Provide second-line support and perform root cause analysis to effectively resolve reported issues.
• Offer weekend standby support as needed to ensure timely resolution of critical issues.
• Work closely with cross-functional teams, including Developers and Product Owners, to communicate and address quality issues.
• Conduct thorough testing of software applications to identify and troubleshoot bugs, defects, and other issues.
• Develop and execute detailed test plans, test cases, and test scripts to validate product functionality.
• Accurately document and report defects, providing detailed information to facilitate efficient issue resolution.
• Perform Regression Testing to ensure that previously resolved defects do not recur and that new changes do not negatively affect the system.
• Contribute to the design and continuous improvement of testing processes and methodologies.
• Stay updated on industry best practices and emerging testing tools to continuously enhance the quality assurance process.

REQUIREMENTS:

Qualifications –

• ISTQB Certification.

Experience/Skills –

• 5+ Years of experience in a Quality Assurance role.
• Strong proficiency in SQL for database testing and validation.
• A strong commitment to continuous development and upskilling in testing tools and technologies.

Advantageous –

• Experience in a Support role.
• Understanding of the Software Development Life Cycle (SDLC) and familiarity with various testing methodologies.

ATTRIBUTES:

• Excellent problem-solving skills with a keen attention to detail.
• Ability to work independently and collaborate effectively as part of a team.
• Strong analytical skills and logical thinking.
• Excellent communication skills, with a focus on clear and detailed documentation.
• A results-oriented approach with an emphasis on accuracy and high-quality work.
• A genuine passion for Africa and a desire to contribute to impactful projects in a developing world context.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

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