Concierge / Receptionist - Staff Solutions
ST Francis Bay, Eastern Cape 1 day ago Permanent Salary - Market Related
Concierge / Receptionist
Staff Solutions
ST Francis Bay, Eastern Cape
Date Created : 1 day ago
Job Type : Permanent
Salary : Market Related
Key Responsibilities:
- Customer Service:
- Greet guests and residents warmly and professionally.
- Answer phone calls, emails, and other inquiries promptly and efficiently.
- Resolve customer complaints and concerns calmly and effectively.
- Provide information and recommendations on local attractions, restaurants, and activities.
- Assist with arranging transportation, excursions, and other special requests.
- Administrative Tasks:
- Manage mail, packages, and deliveries.
- Schedule appointments and make reservations.
- Maintain a clean and organized reception area.
- Perform basic clerical tasks, such as filing and data entry.
- Concierge Services:
- Arrange for transportation and excursions.
- Provide local knowledge and recommendations.
- Handle special requests from guests.
- Building Security:
- Monitor visitor access and ensure security protocols are followed.
- Assist with any security-related issues.
- Communication and Coordination:
- Communicate effectively with guests, staff, and other departments.
- Maintain a positive and professional demeanor.
- Work collaboratively with other team members.
- Matric
- Fully Bilingual
- Ability to stand for extended periods
- Minimum of 2 years experience in a similar role or position
- Excellent customer service and communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of local attractions, restaurants, and activities.
- Proficiency in using computer systems and software.
- Ability to handle stress and resolve conflicts calmly.
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By applying to a job using RecruitmentPartner, you are agreeing to comply with and be subject to RecruitmentPartner Terms for use of our website.
