Truck Sales Executive - Staff Solutions

CPT, CBD 1 day ago Permanent Salary - Market Related

Truck Sales Executive

Staff Solutions
CPT, CBD
Date Created : 1 day ago
Job Type : Permanent
Salary : Market Related

New role is available for a Truck Sales Executive for our client in Kraaifontein CPT.
Job Description

LEADERSHIP AND PLANNING

  • Effectively plan all sales activity for allocated strategic accounts (get involved).
  • Provide customers with a consistent point of contact.
  • Apply the retail pricing framework in a sensible and profitable manner.
  • Ensure efficient liaison meetings occur at the Dealer level.
  • Coordinate after-sales activities for allocated strategic accounts.
  • Provide a transport consultancy service to demonstrate total operating costs.
  • Maintain positive and professional supplier relationships.
  • Contribute to CSM sales results, improve customer satisfaction, and build strong client relationships.
  • Offer a sales engineering service to support proper vehicle selection.
  • Comply fully with the group’s SHE policy at all times.
  • Apply Best Practices consistently; ensure proper housekeeping in and around the facility.
  • Achieve or exceed the agreed annual targets (unit sales, market share, and gross profit).
  • Only use suppliers approved and authorized by the group’s after-market panel. This ensures vehicle warranties remain valid for customers.

KEY DRIVERS

Accurate understanding of the full deal process, including but not limited to:
  • Deal closure.
  • Vehicle selection and load body fitment/procurement.
  • Vehicle delivery and handover.
  • Vehicle payment and deal file closure.
  • Strict control over vehicle deliveries and handovers.

CUSTOMER RELATIONS

  • Cultivate and grow your customer database through regular follow-ups and keeping clients informed of relevant national and local market developments.
  • Maintain a high level of customer engagement, ensuring clients are updated throughout the vehicle transaction process.
  • Follow up with prospective customers at least once a week via phone or email.
  • Visit prospective customers a minimum of twice per month.
  • Contact current customers telephonically at least once per month and conduct a follow-up visit once monthly.

CUSTOMER RETENTION AND GROWTH OPPORTUNITIES

  • Keep your database aligned and up-to-date with the group’s system. Use only Excel or the company-designated format. Submit updates to the Sales Manager and Sales Administrator electronically at least once a month.

MONITORING AND ADMINISTRATION

  • Ensure all vehicles are invoiced on time and support the overall process.
  • Monitor that vehicle payments are collected within agreed terms to enable timely commission processing.
  • Confirm full payment on all cash sales transactions.
  • Take corrective action on any discrepancies or out-of-line items.

CUSTOMER CARE

  • Maintain high levels of customer interaction.
  • Ensure feedback to customers is accurate and relevant.
  • Promote the group as a trustworthy and reliable brand.
  • Utilize tools such as Transolve and HTM (Electronic Selling Tools) to enhance selling processes.
  • Contribute meaningfully to departmental and company performance in terms of unit sales and profitability.

PERSONAL ATTRIBUTES

  • Prepare and present each customer quotation, including a minimum of an electronic mass distribution drawing (side view).
  • For corporate clients, include route simulations and any additional information needed for a full understanding of the vehicle’s capabilities.
  • Demonstrate diligence in all sales activities.

MINIMUM REQUIREMENTS

  • Matric or higher qualification.
  • Minimum of 3-5 years’ experience in the trucking/commercial vehicle industry.
  • Code 14 driver’s license is advantageous.
  • Strong knowledge of the Road Traffic Act.
  • Confident and proactive with a forward-thinking mindset.
  • Strong attention to detail.
  • Excellent customer relations skills.
  • Effective communicator and team player.

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