Receptionist

Contact person for this position – Ronel Bakker

ronel@joblinkplacement.co.za

Website: www.joblinkplacement.co.za

Job overview:

My client in the Engineering Suppliers industry is looking for a receptionist to join their team for a 4-month period.  You will serve as the first point of contact for visitors and clients, ensuring a welcoming and professional atmosphere, providing excellent front-line service and administrative support to ensure smooth daily operations.

Duties and responsibilities:

Front desk management

• Greet and welcome visitors, clients and employees in a friendly and professional manner
• Answer and direct phone calls asking the appropriate questions, take messages and manage
• inquiries effectively
• Maintain a clean and organised working area

Administrative support:

• Perform general administrative tasks such as filing, archiving, organising documents, printing,
• Assist with the preparation of documents for staff
• Manage incoming and outgoing mail and packages, ensuring proper distribution to relevant
• people
• Retrieve a list of outstanding invoices from the system and ensure the list is sent to the
• customer representatives
• Effectively and efficiently load orders onto the system
• Update stock movements as and when required
• Order and check printer toner levels and attend to service updates for the printer with the
• service provider
• Communicate with Bookkeeper on minimum levels bottled water for the dispenser

Customer service

• Address client inquiries and resolve issues promptly and professionally
• Provide accurate information regarding company products and policies
• Escalate customer concerns to the appropriate department when necessary

Collaboration and communication

• Participate in team meetings and contribute to company initiatives
• Communicate messages and information to the relevant team members
• Support HR or other department in employee recruitment activities

Know-How, Technical Skills and Experience

• Matric /Grade 12 (NQF Level 4) is essential
• 2 – 3 years’ experience as a receptionist and/or administrative assistant
• Proficient in MS Suite with ability to navigate on any ERP system

Behavioral Competencies/Personal characteristics

• Ability to work independently and as part of a team
• Attention to detail
• Excellent verbal and written communications skills with the openness to taken instructions
• Accountability and dependability
• Ability to multitask and manage time effectively
• Friendly demeanour and a professional attitude

Salary

Market related