Reservationist/Receptionist - Staff Solutions
Addo 2 days ago Permanent Salary - Market Related
Reservationist/Receptionist
Staff Solutions
Addo
Date Created : 2 days ago
Job Type : Permanent
Salary : Market Related
- Handle reservations, cancellations, and guest inquiries via phone and email
- Handle bookings for restaurant
- Manage check-ins and check-outs efficiently
- Provide information about accommodation, facilities, and local attractions
- Maintain accurate records and always ensure excellent guest service
- Assist with administrative and front-office duties as required
- Group welcoming from Safari drives
- Assist in Curio shop
- Previous experience in hospitality, front office, or reservations
- Minimum 3 years of experience in a 4 or 5-star lodge/hotel/resort environment.
- Strong communication and customer service skills
- Computer literacy (MS Office; Xero, POS & reservation systems advantageous)
- Willingness to work flexible hours including Weekends
- Able to work under pressure and be able to multitask
- Must have knowledge of all accommodation rates
- Own Transport
- Shift work 5-6 days a week including weekends and hours is from 07h30-16h30
- Odyssey preferred, or knowledge of Protel and Opera or similar
- Accommodation is provided
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