Project Manager/ Project Director (Information Systems/ Digital transformation/ Governments)

Nature & Scope:

This opportunity sits within a leading global provider of trade-technology solutions that supports governments in modernising and digitising their trade, Customs, and logistics ecosystems. The organisation delivers large-scale digital transformation programmes across Latin America, the Middle East, Africa, and Asia, helping public-sector institutions enhance efficiency, transparency, and revenue collection. The Project Manager/Director will play a central role in driving one of these flagship national initiatives in Costa Rica, overseeing the full lifecycle of a complex public-sector Customs and trade-modernisation project while coordinating with diverse local and international stakeholders.

Responsibilities:

• Lead and manage end-to-end project delivery, including planning, execution, monitoring, and closure of digital transformation and Customs-related projects.
• Apply international project management standards (PMI, PRINCE2, or equivalent) to ensure consistent methodology, documentation, and reporting.
• Oversee the implementation of information systems and process reengineering initiatives in the public sector, ensuring regulatory and operational alignment.
• Coordinating with internal teams, government authorities, and international partners.
• Serve as the primary liaison between the company and government stakeholders in Costa Rica, ensuring transparent communication and strong relationships.
• Lead multicultural, multidisciplinary teams, ensuring efficient coordination, task delegation, and performance management throughout the project lifecycle.
• Assess and mitigate project risks, identify issues early, and propose proactive solutions aligned with project goals and client expectations.
• Prepare and deliver all project documentation, such as project plans, progress reports, change requests, risk assessments, and final handover documents.
• Drive project governance, ensuring adherence to compliance requirements, contractual obligations, and internal quality standards.
• Represent the company in meetings, workshops, and official engagements, strengthening the company’s presence within the trade and Customs modernization ecosystem in Costa Rica.
• Communicate effectively in Spanish and English, ensuring seamless collaboration with local authorities and global company teams.

Requirements: Qualification and Skill

• Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field.
• Minimum 10 years of professional experience.
• Minimum 7 years of experience in project management using international methodologies (PMI, PRINCE2, or similar).
• Proven experience managing at least 2 projects related to the implementation of information systems or process reengineering in the public sector.
• Experience leading 2+ Customs Administration–related projects, each lasting at least six months.
• International experience as a manager or technical/functional leader in at least one Customs Administration project.
• Exceptional communication, leadership, and stakeholder management skills.
• Fluency in Spanish and English is mandatory.
• Experience working with government entities is a strong advantage.

Preferred Skills

• PMP or PRINCE2 certification.
• Strong analytical, organizational, and strategic planning abilities.
• Deep understanding of Customs operations, international trade processes, and trade facilitation frameworks.
• Ability to work under pressure and manage complex stakeholder environments.

If you wish to apply for the position, please send your CV to Shearidan Rabsch at srabsch@caglobalint.com

Please visit www.caglobalint.com for more exciting opportunities.

Shearidan Rabsch

Recruitment Manager – Banking and Finance | Africa

CA Global Finance

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.