National Customer Service Manager - Lotus HR and Recruitment
Western Cape, Paarl 1 day ago Permanent Salary - Market Related
National Customer Service Manager
Lotus HR and Recruitment
Western Cape, Paarl
Date Created : 1 day ago
Job Type : Permanent
Salary : Market Related
Please note this role is not suited to candidates from call centre, financial services or BPO sector, but focused on candidates who have worked in a technical, distribution, office automation or manufacturing sector.
- You will have completed Matric, coupled with a qualification in business administration or related, plus 5+ years experience in managing a team of national customer service representatives.
- You will have strong financial and inventory understanding, such as FIFO, stock risks, etc in order to be able to mitigate stock losses, back-order backlog and finance/cost compliance
- A solid background in order management, pricing control, technical asset control management and monthly asset leasing and equipment invoicing.
- You will be a motivational leader, a go-getter and proactive in ensuring customer satisfaction, staff productivity and service compliance.
- Fluency in English is critical.
- You must have a valid driver’s licence, own car and a clear criminal and credit record
Please note that should you not be currently resident in the region and area advertised but still wish to apply, the cost of travel for interviews and relocation will be for your expense.
Due to the exceptionally high volume of applications, we are unable to correspond with each applicant personally, therefore only relevant and suitable candidates will be contacted. Should you not receive any correspondence from our company within 30 days, we regret your application has been unsuccessful.
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By applying to a job using RecruitmentPartner, you are agreeing to comply with and be subject to RecruitmentPartner Terms for use of our website.
