Operations & Logistics Coordinator

Contact person for this position:

Cathrine Hendricks

cathrine@joblinkplacement.co.za

Website www.joblinkplacement.co.za

Our client is looking for a highly organised, proactive candidate to take ownership of our clients’ day-to-day operational flow — from order capture through to production, dispatch, and delivery.

This is a critical role in the business, requiring someone who can think ahead, manage multiple moving parts, and ensure that orders are processed accurately and delivered on time. This is not a basic admin role.  The client is looking for someone who can take ownership of the full order-to-delivery process and actively ensure that operations run smoothly across departments.

They require a candidate who thrives in a fast-paced environment, takes initiative, and understands how operations fit together.

Key Responsibilities

• Order & System Management (Sage 200)
  • Capture and process customer orders accurately on Sage 200
  • Generate work orders for production based on demand
  • Process invoices, delivery notes, and related documentation
  • Handle credit notes, returns, and adjustments
• Production Coordination
  • Coordinate with production to ensure timely manufacturing of stock
  • Monitor order progress and follow up on delays
• Dispatch & Logistics
  • Plan and manage daily dispatching and deliveries
  • Coordinate with internal drivers and third-party courier/freight providers
  • Ensure all deliveries are scheduled, tracked, and completed on time
  • Resolve delivery issues proactively
• Export Coordination
  • Manage export documentation and delivery processes
  • Liaise with freight forwarders and clearing agents
• Customer & Sales Support
  • Assist customers and sales reps with quotations, order queries, and updates
  • Maintain clear and professional communication at all times
• Inventory & Procurement
  • Manage regular stock counts and ensure accurate system updates
  • Investigate and resolve stock discrepancies
  • Process supplier orders and manage incoming deliveries

Experience

• Minimum 5 years in operations, logistics, or order processing
• Experience working on an ERP system (Sage 200 highly advantageous)
• Background in manufacturing, distribution, or wholesale environments preferred

Skills & Attributes

• Strong organisational and coordination skills
• High attention to detail and accuracy
• Ability to manage multiple priorities under pressure
• Proactive mindset — you don’t wait to be told what to do
• Strong communication skills (internal teams, customers, and suppliers)
• Systems-driven with a disciplined approach to processes
• Orders are captured accurately and processed without delays
• Production is aligned with demand and runs smoothly
• Deliveries are on time and well-coordinated
• Stock levels are accurate and controlled
• Customers and sales teams receive fast, clear support

Salary: Market Related

Area: Wonderboom Pretoria

Start date: ASAP