Junior IT Support Technician

Contact person for this position:

Cathrine Hendricks

cathrine@joblinkplacement.co.za

Website www.joblinkplacement.co.za

Our client is looking for a young dynamic, best-in-class IT Support Technician with a good knowledge and understanding of IT products and solutions. The successful candidate should have a passion for IT and must strive to provide excellent customer service. Customer service is key to our clients’ business.

Responsibilities:

• Provide exceptional support, installation, maintenance and troubleshooting for desktop hardware, peripherals, data backup solutions, mobile devices, wireless, software, anti-virus, internet, mail, cloud services and training.
• Perform basic network support, installation, maintenance, and troubleshooting.
• Liaise with 3rd party contractors and suppliers.
• General IT administration duties

Skills, Qualifications and Attributes:

• At least 1-2 years’ hands-on experience in IT Support and Technical environment.
• At least 1-2 years’ experience in a Customer Service Environment.
• Comprehensive understanding of IT products and ICT Solutions.
• A+/N+ or MCSE/MCSA will be advantages
• Excellent communication skills in English and Afrikaans.
• Must have good experience with Windows 10 & 11 Microsoft 365, Routers, Networking (wireless and Ethernet), Desktop/Laptop hardware troubleshooting, smart phone and e-mail setups, Apple products
• Own reliable transport and cell phone / Valid and current driver’s License
• Must be neat and presentable, friendly, reliable, trustworthy and must enjoy assisting clients with technical difficulties.
• Must be able to work independently, be self-motivated, intelligent, go getter, be a fast learner, enjoy problem solving, handle stressful situations and have a passion for technology while keeping a high standard of professionalism.

Salary: Market Related

Benefits: Petrol, cell phone and internet Allowance / work from home/ remotely after probation/training is completed

Area: Brackenfell

Start date: 1 June 2026

Contract: 12 Month Fixed Contract with a 3-month probation period, where after you will be re-evaluated.