ICT Administrator/ ICT Supervisor

Azura Eastern Cape ICTITMCSE Node.jsSQL Server Stutterheim

Key Responsibilities
ICT Operations & User Support
- Deliver reliable day-to-day ICT support
- Manage incidents, service requests, and escalations
- Support production-critical environments

Infrastructure & Systems Management:
- Administer physical and virtual server infrastructure
- Manage VMware environments and SAN storage

Network & Connectivity Management:
- Administer firewalls, routers, switches, and wireless networks
- Manage WAN connectivity and failover
- Maintain secure network segmentation

Microsoft 365 & Cloud Services:
- Administer Exchange Online, SharePoint, OneDrive, Teams
- Manage Azure Active Directory and Power BI

User, Access & Identity Management:
- Manage AD and Azure AD user lifecycles
- Execute onboarding and offboarding

Security, Backup & Disaster Recovery:
- Manage endpoint protection and backups (Veeam)
- Perform restore testing and DR planning

ICT Projects & Continuous Improvement:
- Deliver infrastructure and system upgrades
- Coordinate UAT and rollouts

Internal Application Development & Support:
- Develop and support Node.js, Express, EJS applications
- SQL Server backend support
- File uploads, cookies, env configs, HTTP calls, spreadsheet handling

Vendor, Licence & Asset Management:
- Manage vendors, licences, renewals, and assets

Team Leadership & Governance:
- Supervise ICT team members
- Promote standards, documentation, and governance

Qualifications & Experience
Minimum Experience:
- 8+ years systems administration experience
- Proven ICT team leadership
- Extensive Microsoft Windows domain experience
- Hybrid cloud and on-prem environments
- Linux experience advantageous

Minimum Qualifications:
- BSc Information Technology / IT Management or related
OR
- MCSE / Windows Server Hybrid Administrator Associate (or equivalent)
- AZ-900 Azure Fundamentals
- SC-900 Security, Compliance & Identity Fundamentals
- MTCNA MikroTik Certified Network Associate
- Other relevant Microsoft or networking certifications

Professional Attributes
- Strong leadership and accountability
- Excellent troubleshooting and documentation skills
- Ability to operate in high-availability environments