ENVIRONMENT:
A dynamic Internet Service & Network Specialist seeks an ambitious Sales Agent to join its Durban team. You will assist Account Managers and Senior Account Managers with internal sales-related activities, including preparing quotations, processing orders, maintaining customer records, and supporting day-to-day sales administration. The ideal candidate will need Matric/Grade 12, a Sales / Business or IT-related Degree/Diploma with at least 3 years relevant experience including Internal Sales with a proven track record of exceeding targets and contributing to high-performance team environments.
DUTIES:
Operational functions -
- The provision of services into the customer organization is based on the services defined and in accordance with the contractual obligations agreed to between the business and the customer.
- Ensure corporate governance is always adhering to.
- Assist with sourcing the best possible prices.
- Generate quotes on Order Entry.
- Process orders to finance.
- Ensure deliveries are made as per commitment to clients.
- Compile tender responses to the required high standard.
Business Development -
- Assist Account Managers with tenders.
- Do quotes and issue quotes as per pre-defined OLA’s.
- Build lasting relationships with clients tasked with procurement.
Financial Management -
- Maintain healthy margins through successful fee negotiations / correct costing and margins).
- Assist Account Managers to manage Debtors.
Monitoring & Evaluation -
- Proactively identify and manage risk to the business.
REQUIREMENTS:
- Matric \ Grade 12 (Compulsory).
- A sales, business or IT related Degree or Diploma.
- Minimum of 3 years relevant experience including Internal Sales.
- Results driven individual with a proven track record of exceeding targets and contributing to high-performance team environments.
- Strong communication skills, with the ability to effectively engage with customers, colleagues, and stakeholders both verbally and in writing.
- Dedicated and productive professional with a strong work ethic and commitment to delivering quality results within deadlines.
- Highly organized and detail-oriented, ensuring tasks, responsibilities, and follow-up actions are managed efficiently and accurately.
- Experience in preparing quotations, processing billing, and assisting with cost management and administrative functions.
- Ability to build positive working relationships and provide excellent customer service while supporting sales objectives.
