Sales Manager - Waivers and Ancillary Products

• Inspire and lead a team of 3 sales agents to achieve and exceed sales targets.
• Provide ongoing coaching, feedback, and support to help team members grow and succeed.
• Cultivate a positive, energetic, and performance-driven team culture.

• Develop and implement innovative sales strategies to boost revenue from waivers and ancillary products.
• Monitor sales performance and make data-driven adjustments to strategies as needed.
• Collaborate with the marketing team to ensure alignment with promotional activities and campaigns.

• Set clear, achievable performance targets for the team.
• Regularly track and analyse sales data to identify opportunities for improvement.
• Prepare and present performance reports to senior management, highlighting successes and areas for development.

• Ensure their customers receive top-notch service and support, enhancing their overall experience.
• Proactively address and resolve customer issues related to waivers and ancillary products.
• Gather customer feedback to continually refine and improve their offerings.

• Design and implement training programs to enhance the team’s sales skills and product knowledge.
• Stay informed about industry trends and best practices to keep the team at the forefront of sales excellence.

• Work closely with other departments to ensure a seamless customer journey.
• Maintain open and effective communication with senior management, providing insights and recommendations based on sales performance.

• Bachelor’s degree in Business, Marketing, or a related field.
• At least 5 years of sales experience, with a minimum of 2 years in a leadership role.
• Demonstrated success in achieving sales targets and driving revenue growth.
• Proficiency in CRM software and MS Office Suite.

• Achievement of monthly, quarterly, and annual sales targets for waivers and ancillary products.
• Continuous improvement in team sales metrics such as conversion rates and average transaction value.

• Strong leadership skills with a talent for motivating and developing others.
• Excellent communication, negotiation, and interpersonal skills. 
• Analytical mindset with the ability to interpret sales data and make informed decisions. 

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.