IT Support Engineer - Datafin IT Recruitment
Cape Town, Western Cape 2 months ago Permanent Salary - Market Related
IT Support Engineer
Datafin IT Recruitment
Cape Town, Western Cape
Date Created : 2 months ago
Job Type : Permanent
Salary : Market Related
- Provide advanced technical support to resolve IT issues escalated from Tier 1 support.
- Troubleshoot and resolve hardware and software problems.
- Manage and maintain IT systems, including servers, networks, and applications.
- Perform system upgrades, patches, and backups.
- Assist in the implementation and deployment of new technologies and solutions.
- Monitor system performance and security and take proactive measures to ensure stability and safety.
- Document and update IT procedures and knowledge base articles.
- Collaborate with other IT team members and departments to provide seamless support and service.
- Train and mentor Tier 1 support staff.
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Minimum of 3-5 years of experience in an IT support role.
- Strong knowledge of Windows and Linux operating systems.
- Experience with network protocols, hardware, and configurations.
- Familiarity with cloud services.
- Proficiency in troubleshooting and problem solving.
- Relevant certifications (e.g., A+, CompTIA A+, Network+, Microsoft Certified: Azure Administrator)
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
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By applying to a job using RecruitmentPartner, you are agreeing to comply with and be subject to RecruitmentPartner Terms for use of our website.