Operations/Warehouse Manager - Staff Solutions
JHB Western Suburbs, Gauteng 23 days ago Permanent Salary - Market Related
Operations/Warehouse Manager
Staff Solutions
JHB Western Suburbs, Gauteng
Date Created : 23 days ago
Job Type : Permanent
Salary : Market Related
Duties:
FINANCE AND BUSINESS MANAGEMENT
- Financial Control (Budgeting, Sales Forecasting, Project / SLA Profitability, Expense & Debtors Control).
- Manage the operational budget, with high focus on cost management.
- Authorize expenditure within authority levels.
- Assist with operational budget inputs (resources, material handling equipment, labour, consumables, etc.)
- Participate in the Monthly billing and sign off on invoicing.
- Management of claims.
- Human Resources Management (E.G. Appointments, EE, Discipline, Training, Career Planning).
- Management Reporting.
- Implement /Review/ Renew SLA agreements and maintain or improve profitability.
- Manage Technical Queries which cannot be resolved by team members.
- Verify / Amend / Update and Approve the necessary SOPs to ensure effective Warehouse, Project, and Client management.
- Continually Improve and/or enhance technical service offerings.
- Health and Safety Management, Client Compliance and overall Compliance by staff.
- Communicate and meet with clients as and when required.
- Managing adherence to client and service providers SLA's.
- Oversee operational Service Delivery / Client Satisfaction
- Check / Approve Costings and assist with quote preparation in terms of scope of works.
- Investigate client complaints and prepare reports accordingly. Prepare and manage business development plans Expand Client base and market footprint.
- Conduct performance appraisals for all immediate sub-ordinates.
- Managing absenteeism, overtime and access control.
- Ensure that Company IR process is adhered to at all times, in addition initiate and chair disciplinary enquiries as and when required.
- Identify and address training needs through the workplace skills plan received from the training department.
- Ensure updates are placed on notice boards.
- Motivate staff and coordinate all staff functions.
- Review employee potential and growth plan - follow up on the plans. Encourage employee development.
- Identify and assist with retaining highflyers.
- Maintain operational legal compliance.
- Conduct a daily management walk-about of the facility to ensure compliance.
- Convene daily operations discussions with departmental heads.
- On a daily, weekly, and monthly basis review stock take/cycle count reports and sign-off and report on discrepancies.
- Conduct regular meetings with key suppliers to maintain good relationships.
- Implement and maintain SLAs with key suppliers and measure compliance with SLAs every month.
- Chair monthly safety meetings as and when required.
- Ensure that all departments are operating at optimal levels and that customer SLAs are being adhered to.
- Ensure that the operation adheres to licensing and permit requirements (Forklift licenses, Fire Marshall, etc.)
- Manage and coordinate response to incidents on site as and when required (spills, injuries, etc.)
- Manage and co-ordinate emergency drills.
- Ensure all incidents are reported immediately, chair incident investigations and assist with compiling the incident reports.
- Attend monthly management meetings and present operational performance stats.
- Compile daily, weekly & monthly management reports.
- Adhere to corporate governance.
- Assist with achieving facility objectives, targets and operational plans.
- Provide in-put into business continuity plan.
- Prepare for internal and external audits (ISO, SHERQ, DEL, Customers).
- Identify and manage continuous improvement projects.
- Participate in the review of business and SHE risk assessments with action plans.
- Management Experience (Operations / Staff / General / Divisional).
- MS Office (E-Mail, Word, Excel, Power Point).
- Sales, Warehouse and Financial Acumen.
- Customer Relationship Management.
- Presentation / Negotiation and Sales Skills.
- Project Costing and Management.
- Root Cause Analysis & Report Writing.
- Proven work experience as an Operations Manager or similar role.
- Minimum three years of Chemical industry-related experience will be advantageous.
- Degree in Business, Operations Management or related field.
- Knowledge of organisational effectiveness and operations management.
- Experience budgeting and forecasting.
- Familiarity with business and financial principles.
- Excellent communication skills.
- Experience in Inventory Management.
- Experience in Staff Management.
- Leadership ability.
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