Debtors Clerk

• Process and issue invoices to customers in a timely manner.
• Monitor and manage customer accounts, including the reconciliation of statements.
• Maintain accurate records of all transactions and customer interactions.

• Perform regular follow-ups on overdue accounts via phone, email, or written correspondence.
• Negotiate payment terms and arrangements with customers as needed.
• Escalate unresolved or problematic accounts to management.

• Provide excellent customer service by addressing and resolving queries and disputes related to invoices and payments.
• Assist customers with account-related issues and provide necessary documentation.

• Enter financial transactions accurately into accounting software or ERP systems.
• Prepare and maintain reports on accounts receivable aging, collections, and outstanding balances.
• Assist in month-end and year-end closing processes.

• Ensure compliance with company policies and procedures related to accounts receivable.
• Maintain accurate and up-to-date documentation of all account transactions and communications.

• Work closely with the sales team and other departments to resolve billing discrepancies and address customer issues.
• Coordinate with the finance team to support financial audits and reviews.

• Education: Grade 12 and diploma or degree in Accounting, Finance, or a related field is preferred.
• Experience: Proven experience in accounts receivable or a similar financial role; experience with invoicing and collections is a plus.
• Skills:
• Proficiency in accounting software and Microsoft Office Suite (Excel, Word).
• Strong numerical and analytical skills.

• Excellent communication and negotiation abilities.
• Attention to detail and accuracy. 
• Ability to work independently and as part of a team. 

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.