Italian Call Centre Agent - Datafin IT Recruitment
Cape Town, Western Cape 15 days ago Permanent Salary - Market Related
Italian Call Centre Agent
Datafin IT Recruitment
Cape Town, Western Cape
Date Created : 15 days ago
Job Type : Permanent
Salary : Market Related
- Work for a prestigious airline brand on various work streams.
- Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Italian & English languages.
- Work on airline reservations systems & handle voice calls in English & Italian including written correspondence.
- Fully paid product and systems training provided.
- Daily interactions with international passengers with queries and compliments.
- Required to meet specific key performance indicators and meet expected client service levels.
- Demanding and time-sensitive call centre environment.
- Native level fluency in Italian language: Verbal & Written skills essential (Advanced level may be considered)
- Located in South Africa preferrable
- Permanent residence permit/ South African ID holders only
- Excellent Computer literacy & technical skills
- Flexibility to work shifts
- Previous customer service experience preferred
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
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By applying to a job using RecruitmentPartner, you are agreeing to comply with and be subject to RecruitmentPartner Terms for use of our website.