RMV Solutions

HR & Recruitment

Debt Collector - RMV Solutions

Cape Town CBD 3 months ago Permanent R Market related per month

Debt Collector

RMV Solutions
Cape Town CBD
Date Created : 3 months ago
Job Type : Permanent
Salary : R Market related per month

Our client has a skilled legal team knowledgeable in debt management laws, providing tailored solutions to meet individual client needs. Currently seeking a 2 Debt Collectors with relevant industry experience.
 
Working Hours: 8-5 weekdays
Term of Contract: 1 year with probationary targets
Commission: Yes
 
Responsibilities:
Understand and apply laws and regulations related to debt collections.
Demonstrate proficiency in navigating the collection system.
Adhere to collection call scripts.
Ensure data ethics are maintained.
Keep debtor information updated and accurate.
Provide excellent customer service.
Interact with debtors professionally and empathically.
Address queries and complaints promptly and effectively.
 
Productivity Targets:
Calls made
Productive hours
Accounts worked
Right Party Contacts (RPC’s) conversion
Fixed arrangements (PTP’s) conversion
Average PTP value
Collection rate of the PTP

 

Requirements

Qualifications:
LLB (Advantage)
BCom Law (Advantage)
Paralegal Course (Advantage)
Any debt collection course advantageous
 
Requirements:
Minimum one year debt collection experience
Clean criminal record
Strong communication skills
Proficient in computers
Understanding of collections system advantageous
 
Skills:
Target-driven
High integrity
Strong work ethic
Self-motivated
Ability to work under pressure
Reliable
Time management skills
Team player

 


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